The new service division, operating as Safety Source Mechanical, will provide comprehensive fire apparatus service, including pump testing, parts, repairs, and maintenance, across Nova Scotia and New Brunswick.
APPLETON, Wis. (December 10, 2024) – Pierce Manufacturing Inc., an Oshkosh Corporation (NYSE:OSK) business, is pleased to announce its authorized dealer, Safety Source Fire, has launched a new fire apparatus service division, Safety Source Mechanical, to serve customers throughout Nova Scotia and New Brunswick. Safety Source Fire, headquartered in Dartmouth, Nova Scotia, will now offer a range of maintenance and repair services for fire apparatus, further enhancing its support for the firefighting community across Atlantic Canada.
The new service division, located at 78 Line Road, Notre-Dame in New Brunswick, occupies an 8,000-square-foot facility and will provide a broad range of services, including parts supply, pump testing, water pump repair, vehicle outfitting, general maintenance, inspections, and both in-house and mobile service options.
“Previously, we subcontracted a lot of our service work, which presented challenges for our customers, especially with warranty-level repairs,” said Geoff Strain, general manager of Safety Source Fire. “Now, with our own service division, our customers are excited to have direct access to comprehensive service and factory-level expertise, including Pierce warranty repairs.”
To further enhance its service offerings, Safety Source Mechanical technicians will be sent to Pierce Manufacturing for specialized training, ensuring they deliver high quality maintenance and repair work for Pierce fire apparatus.
“Factory training will allow us to offer brand-specific expertise essential for performing warranty work, especially for complex systems such as pumps,” added Strain. “Our goal is to provide our customers with the best service possible, and we’re committed to ensuring their apparatus is fully operational and ready when it’s needed most.”
Safety Source Fire’s new service division adds to the dealer’s wide range of offerings, reflecting the company’s commitment to supporting firefighters and first responders by keeping their equipment in optimal condition.
For more information about Pierce’s extensive dealer network and Safety Source Fire’s new service offerings, visit www.piercemfg.com, www.safetysourcemechanical.ca or www.safetysourcefire.ca.